100000+

Should be able to respond to candidates for their respective queries through e-mails, calls and provide appropriate information. Provide brief telephone interventions, including assessment, information, advice, referral and consult to callers utilizing ethical and best practice standards and policies. Required to call back to the candidates with respect to their call requests and counsel them for various programs and their respective benefits Possess high level communication skills including written and oral communication. Ability to work independently and efficiently to achieve team and individual goals within a structured environment. Proficient computer skills (word processing programs, email and information databases) including the ability to utilize computer technology to find and record client and service information during client interactions. Contribute to the maintenance of accurate and up-to-date reference information to ensure the provision of accurate information to callers.