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Role Purpose: Overall responsibility for activities at a Vodafone store spanning customer service, store-level sales and revenue targets across all products (voice postpaid/ prepaid, data etc.) Execute marketing promotions, display and store experience schemes Key Accountabilities: Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a Vodafone store Ensure and monitor quality of acquisition through the store Deliver revenue targets for the store Increase revenue per footfall by aiding customers purchase decision Achieve profitability (Return on investment) targets for the store Minimize losses from pilferage (wastage) and shrinkage (unidentified losses) Ensure adherence to store processes in terms of documentation and systems Ensure infrastructure / store upkeep Maintain availability of stock at the store while adhering to norms Resolve store-specific issues within specific timelines Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees