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Experience: 1 – 7 years Responsibility: Follow up for recovery on all buckets with special emphasis on NPA accounts. Constant monitoring & follow up of recovery efforts by recovery team. Personal visit to default borrowers and attending court cases. Support Branch Manager in issuing legal notice, SARFAESI notice, filing suit and follow up, taking possession, sale of property and resolving current assets related issues. Fraud cases investigation, reporting to HO, providing information to investigating agencies like Police, EoW etc. All recovery related MIS such as monthly recovery statement/NPA settlement and other related MIS. Allocate delinquent accounts to recovery agents, monitor them and manage payments to the recovery agents. Support PNB Housing empanelled advocate in Issuance of 138, legal notice and all follow up activities till SARFAESI notice is issued. Follow up for recovery in all Project Loan Accounts including constant monitoring and follow up with defaulter borrowers and support branch manager in initiating necessary legal action. Handle queries and issues of walk-in customers with delinquent accounts. Communicate with delinquent borrowers through dunning letters, telephone and SMS. Support accounts and resources staff for reconciliation of direct payments from delinquent borrower. Any other work given by Incumbent Incharge and second in command from time to time.